FAQS
1. What is psychiatry, and how can it help me?
Psychiatry is a medical field focused on diagnosing, treating, and preventing mental health disorders. It can help by providing personalized treatment plans, including therapy, medication, and lifestyle changes, to support your mental well-being.
2. What should I expect during my first appointment?
During your first appointment, we will discuss your medical history, current symptoms, and any concerns you have. This evaluation helps us create a tailored treatment plan to address your specific needs.
3. How do I know if I need medication?
Medication may be recommended based on your symptoms and diagnosis. We will discuss the potential benefits and side effects to ensure it aligns with your treatment goals.
4. What types of therapy do you offer?
We offer various therapies, including Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Dialectical Behavior Therapy (DBT), and more, to suit your individual needs.
5. Can I receive therapy and medication management at the same time?
Yes, many clients benefit from a combination of therapy and medication management. We work collaboratively to ensure your treatment plan is comprehensive and effective.
6. How long will my treatment last?
The duration of treatment varies for each individual. We'll work together to determine the appropriate length based on your progress and goals.
7. Is my information confidential?
All information shared is kept strictly confidential in accordance with HIPAA regulations. However, if you or someone else is in danger, we are required to take additional steps to ensure safety, which may include contacting emergency services or other appropriate support.
8. Do you accept insurance?
We are out of network with health insurance but can provide a superbill for you to submit to your insurance company for reimbursement. You can also use FSA, HSA, or HRA accounts to pay for services, with super bills provided upon request.
9. How do I schedule an appointment?
Start by emailing claudia@alpenrosementalhealth.com to schedule a complimentary 20-minute introductory call. All bookings are made by phone, email, or in person, and we’re happy to assist you through whichever method works best for you.
10. What if I have an emergency?
If you're experiencing a psychiatric emergency, please call 911 or go to the nearest emergency room. Please contact us by email or phone for urgent concerns. Information on crisis resources is available on our website. We do our best to respond to all phone and email messages within 48 business days.
11. What is a Psychiatric Mental Health Nurse Practitioner (PMHNP), and how do they differ from a psychiatrist or therapist?
A Psychiatric Mental Health Nurse Practitioner (PMHNP) is a registered nurse with advanced training in mental health. PMHNPs can assess, diagnose, and treat mental health conditions, often prescribing medication and providing therapy. Unlike psychiatrists, who are medical doctors, PMHNPs have a nursing background with a focus on holistic care. Therapists, such as psychologists or licensed counselors, mainly provide talk therapy and do not prescribe medication. Each role is vital for comprehensive mental health care.
12. Are your services accessible?
We offer in-person or virtual appointments to adults ages 18-65 in California. Please note that stairs are required for entry for in-person visits. If mobility issues prevent access to the office, we can accommodate you with virtual sessions.
13. What about transportation and parking?
Street parking is available on Claremont Avenue and in the surrounding neighborhood. AC Transit bus line 51A stops just a block away on Telegraph Ave. The Rockridge BART Station is less than one mile from the office, making public transportation accessible.
14. What is your policy on intake forms?
When you book your initial appointment, you will receive an email with a link to access your intake forms. These forms must be completed at least 48 hours prior to your appointment. Filling out the forms may take several hours, so we recommend starting early. We review these forms thoroughly, and they add significant value to your initial visit by giving us a general understanding of your history and what’s bringing you to treatment. This allows more time during your first session for you to tell your story and for us to go over your treatment plan. If the forms are not completed 48 hours before your appointment, we will need to reschedule.
15. What is your cancellation policy?
If you need to cancel or reschedule an appointment, please notify us at least one week in advance, so your time can be offered to another patient. If you cancel less than 24 hours before your appointment, you may be charged for the missed session. Exceptions are made for unanticipated emergencies, in which case you will not be charged, as long as last minute cancellations are not a recurring pattern.